Refund policy

Items must be returned within 14 days of receipt for a refund or 28 days for an exchange.

Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Please Note, several types of goods such as gift vouchers and products that are intimate, including earrings are exempt from being returned.

The exemption also includes:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 28 days after delivery.